Disclaimer

Last updated August 13, 2023

WEBSITE DISCLAIMER

The information provided by PurePlush Pty Ltd ("we," "us," or "our") on http://www.pureplushaustralia.com.au (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

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Our office and warehouse is located in Brisbane, QLD.

All of our goods advertised online are in stock in Brisbane. We dispatch orders sameday if the order is placed within Mon-Fri before 12pm AEST.

Once your order has been dispatched, you will receive a tracking number via email or sms. Please allow 1-2 days for tracking information to be updated on the couriers website. You can track the progress of your package with the courier and on the day of delivery a signature will be required unless if you have organised otherwise with the courier. Delivery times will vary depending on your location. Generally delivery is around 1-5 business days. Please check the couriers website for transit times from Brisbane.

Visa, Mastercard, American Express, Shop pay, Apple Pay, Google Pay, Afterpay and Klarna. All payments are processed securely through SSL encrypted connection.

Please view this page for more information regarding NDIS CLICK HERE

Yes, we offer a 12 month warranty.
All of our products are made of high quality materials.

Vacuum reguarly. Spray and spot clean permitted. Machine wash on gentle setting if size permits. Hang dry only and do not tumble dry.

Your mat is compressed and packed tight for delivery. Once unpacked, please allow 3-7 days for the mat to expand back to normal size and for the creases to flatten out. To speed up the process of expansion, steam or iron the mat on a low heat setting.

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